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Privacy Professionals' Responsibilities in an Organization

By Alisa Fetic


In an age of social media, cloud computing, and increasing cybersecurity threats, protecting confidential consumer data is critical.


With advances in technology, organizations are collecting, storing, using, and disclosing more private information about consumers than ever before. This accumulation and dissemination of consumer information increase the risk of the data falling into the wrong hands.


What do privacy professionals do to safeguard personally identifiable information?


Privacy officers are responsible for ensuring organizations adhere to privacy laws and regulations. Here's a breakdown of their responsibilities and how they safeguard data privacy and security in an organization. 


The Duties and Responsibilities of Privacy Professionals


Privacy professionals go by many names—privacy officers, data protection officers (DPO), privacy leaders, and more. They are mainly tasked with the following duties to ensure data security and protection of personally identifiable information (PII).


1. Upholding Data Protection Laws


Privacy professionals have a sound understanding of the data protection laws that apply to the data in their organization. One of their principal duties is to protect these laws, ensure all requirements are met, and implement the best data protection practices.


They must critically understand IT processes to align your company with privacy laws. Additionally, they must regularly document any security and privacy gaps and scrap off processes and requirements that no longer apply.


2. Ensuring Data Privacy Compliance


The privacy team must keep the organization accountable for its data.


As the organization creates and implements data policies, the privacy team must monitor data flows and information storage to ensure compliance with privacy laws. They must ensure that consent is granted for the use of data and that the individuals are aware of how their data will be used in accordance with the governing privacy laws.


In addition, the privacy team must devise a strategy to notify third parties and remote workers of the policies for collecting and sharing sensitive consumer data.


By leveraging monitoring tools, the privacy team should create a privacy governance ecosystem that eradicates data vulnerabilities. They should then store compliance-related data, such as consent, usage, and user activities.


3. Foster Data Security Awareness


One of the critical responsibilities of privacy professionals is creating a security awareness culture across the organization. This culture begins with implementing cybersecurity awareness and data privacy training programs for all employees, regardless of their seniority.


As new employees are onboarded, the privacy team must ensure that they take a proactive role in protecting the organization's data, including personally identifiable information (PII).


To develop an effective security awareness culture, the chief privacy officer and his team must devise a training solution that will leverage the latest technology for monitoring. Backed by data analytics and machine learning, such a solution enables the team to identify security gaps and high-risk employees and make the necessary changes to improve data security.


4. Notifying the Authorities and Relevant Stakeholders of Data Breaches


When a data breach occurs, privacy professionals must determine the cause of the breach, devise strategies to fix the problem, and notify the authorities.

Data protection laws usually have protocols to follow during a data breach.


For example, the GDPR requires security professionals to notify the authorities and consumers within 72 hours after a data breach. In this case, the privacy team should create a sound PR strategy and a disaster response plan.


Ideally, when a data breach occurs, privacy professionals play a critical role in containing the situation. They have to work relentlessly to identify the source of the data breach and devise strategies to prevent such incidences from happening again.


Wrapping Up


Data privacy is a critical role that shouldn't be left in the hands of amateurs.


It should be handled by data professionals with the skills and experience to manage data and protect consumers' sensitive information. These professionals are tasked with upholding data protection laws, ensuring data privacy compliance, fostering data security awareness, and notifying the authorities and key stakeholders of data breaches. 

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