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How Redaction Technology Plays a Big Role in HIPAA
How Redaction Technology Plays a Big Role in HIPAA

The healthcare industry has experienced over 2500 data breaches over the past ten years. The breaches have affected 189 million medical records. In a world where data breaches are becoming more common, HIPAA compliance is vital for healthcare professionals.


However, compliance can be challenging to achieve, especially when it comes to redacting Patient Health Information (PHI) from documents. This is where redaction technology comes into play. The technology automates identifying and removing PHI.


Here, we'll take a closer look at how redaction technology works and how it can help your organization meet HIPAA requirements. But first, we will revisit the HIPAA rule and redaction technology.

What Is the HIPAA Privacy Rule?


The Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule establishes national standards to protect individuals' medical records and other personal health information. The U.S. Department of Health and Human Services (HHS) enforces the HIPAA rule.


HIPAA requires covered entities to take steps to safeguard Patient Health Information (PHI). These entities include healthcare providers, health plans, and clearinghouses.


PHI refers to any information that identifies an individual. This includes a patient's name, address, birth date, Social Security number, and medical records.


Covered entities must also ensure that only authorized individuals have access to PHI. They must also provide individuals with access to their own PHI upon request.


HIPAA also requires covered entities to take reasonable steps to protect PHI from unauthorized use or disclosure. The steps include ensuring that PHI is properly disposed of when no longer needed. Failure to adhere to HIPAA could result in penalties of up to $250,000


What Is Redaction Technology?


Redaction technology is software that helps organizations comply with data privacy laws. The software searches electronic documents and removes audio, images, texts, and any content that contains confidential, sensitive, or private information. The software edits and selectively removes private information before sharing it with a recipient who is not authorized to see the entire content of a document.


Redaction technology uses artificial intelligence (AI) and natural language processing (NLP) to identify private and confidential information in documents. The software then redacts the sensitive data, replacing it with a placeholder. This helps to ensure that the data is not accidentally released.


The Role of Redaction Technology in HIPAA Compliance


The HIPAA rule dictates that covered entities should redact PHI before sharing it with other parties. The rule uses the term “de-identification,” which healthcare professionals can do using either the safe harbor or the expert determination method. The latter approach requires your entity to remove 18 PHI identifiers.


If you are a covered entity, you may sometimes be required to disclose or use a patient’s PHI without their authorization. For example, law enforcement agencies need you to share the data for investigations.


In such cases, you will be responsible for de-identifying the PHI before disclosing it to another party. Redaction technology will come in handy in these situations.


The software will play a key role in ensuring that you are HIPAA compliant through the following:


Accurate Removal of Personal Information From Electronic Documents


Redaction technology uses AI and NLP to identify PHI in documents. The software then replaces the information with a placeholder, ensuring you do not share confidential data. This helps you to comply with HIPAA as you will be confident that you are not disclosing any PHI without authorization.


You can customize the software to target specific information in an electronic document. For example, you can use the software to remove all references to a patient’s name.


Easy and Efficient Tracking and Redaction


Manual de-identification of documents containing PHI can be tedious and time-consuming. There is also the possibility of errors whereby you may forget to remove some PHI identifiers. These errors may put you at risk of HIPAA violations and the hefty penalties that come with them.


Redaction technology automates the de-identification process, making it easy and efficient. The software can handle large volumes of data quickly and accurately. This saves you time that you can use to attend to other pressing needs in your healthcare facility.


You can also set the redaction software to track changes to a document containing PHI. It will be easy to record all the changes made and ensure you do not release sensitive data accidentally.


Improved HIPAA Compliance During Collaboration


As a healthcare professional, your organization may need to share documents containing PHI with other parties for collaboration. For example, you may need to share patient information with billing service providers. In such cases, you must ensure that the PHI is de-identified before sending it to a third party.


Redaction technology will ensure that the documents you share with your team are HIPAA compliant. The software will remove all PHI identifiers from the document before sending it to the third party. You will only share the necessary information while keeping the sensitive details private.


Quick De-identification of Faces in Videos and Documents


Sometimes, you may need to share videos and documents containing your patients' faces. You may risk a HIPAA violation if you don't de-identify the PHI in these videos and documents.


Redaction technology tracks and redacts all faces appearing in your documents or videos. This is important as you may want to share an image containing PHI without revealing the patient’s identity. The technology will track and blur all faces in an image, leaving the rest of the image intact.


De-identifying Audio Files


Your organization may need to share audio files containing PHI. For example, you may need to share recordings of phone calls between patients and staff. These recordings may contain PHI that you must de-identify before release.


Redaction technology can help you de-identify audio files containing PHI. The software will mute any PHI in the audio recording. It will make it difficult for the recipient of the audio file to identify the individual speaking.


Use Redaction Technology to Ensure HIPAA Compliance


As a healthcare professional, you must ensure that all PHI is protected. Redaction technology will come in handy in helping you comply with the HIPAA privacy rule.


The software automates the de-identification of PHI, making it easy and efficient. Your patients need you more, and this technology will help you focus on attending to their needs. Start implementing it today to help you save time and ensure compliance.

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